Your thoughts are personal. We treat them that way.

Information you provide

Notes to Self may process journal text, voice recordings, transcripts, reflections, prompts, and other content you choose to create. When you use Sign in with Apple, we receive an Apple account identifier and, if you choose to share it, your email address. If you request beta access through our website, we receive the name, email address, and use case you submit.

Optional context

With your permission, the app can read limited Health, Calendar, and Location information to add context to entries and help identify patterns. This may include sleep, workouts, steps, active energy, exercise time, mindful minutes, resting heart rate, heart-rate variability, nearby calendar events, and an approximate place label. These permissions are optional and can be disabled in the app or device settings.

Notes to Self does not write data to Apple Health.

How information is used

We use information to authenticate your account, transcribe recordings, generate reflections and patterns, sync entries across your Apple devices, provide protected sharing when you request it, operate the beta program, troubleshoot errors, and improve reliability and safety.

AI and service providers

After you give in-app consent, audio or journal text is securely sent through our backend to OpenAI for transcription and reflection features. If you enable them, compact Health, Calendar, and Location context may be included in those requests. OpenAI processes this information on our behalf to provide the requested feature under contractual privacy and security protections; we do not permit it to use journal content for advertising. You can withdraw AI-processing consent in the app at any time. We also rely on Apple for Sign in with Apple, iCloud and CloudKit syncing, subscriptions, and device permissions.

Storage and sharing

Kept entries are stored on your device and may sync through your private iCloud account. Account credentials are stored in the device Keychain. We do not sell personal information, use journal content for targeted advertising, or make entries public. A protected share is created only when you choose to create one; shared content is encrypted before it is uploaded.

Subscriptions and complimentary access

Apple processes subscription purchases, renewals, cancellations, and refunds. We receive entitlement information needed to unlock paid features but do not receive your full payment-card details. If complimentary membership is granted, our backend stores a derived Support ID and access status rather than your email address or Apple account identifier.

Retention and deletion

Information is retained only as long as needed to provide the app, comply with legal obligations, resolve disputes, and maintain security. You can delete individual entries at any time. You can also permanently delete your account from Profile > Account > Delete account in the app. Account deletion removes your journal entries, saved audio, synced Notes to Self journal data, app credentials, and complimentary-access record. It cannot be undone.

App Store subscriptions are managed separately by Apple and can be cancelled from your Apple Account subscription settings. Encrypted protected-share links are not connected to your account identity and expire automatically.

Children

Notes to Self is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security and changes

We use reasonable administrative, technical, and organizational safeguards. No method of storage or transmission is completely secure. We may update this policy as the product changes and will revise the effective date when we do.

Contact

Questions or deletion requests can be sent to support@lumineva.ai.